English, anglais, réserver, modifier, annuler, chambre, hôtel, chambre d'hôtel, booking, room,
Très utile et pratique, cette fiche vous permettra de réserver une chambre d'hôtel, modifier ou annuler votre réservation en anglais. Que ce soit dans un but professionnel ou privé, vous trouverez dans ce guide tout le vocabulaire et les phrases clés dont vous aurez besoin.
[...] - Yes, I would like to modify dates to book rooms one more day to book rooms one day less to add 3 double / single rooms to cancel 3 double / single rooms - One moment please, I look if it will possible Yes, it is possible to modify dates, book room one more day We carry out to the modification. - Yes please. - OK. We have well taken your modification into account. - Thank you for your understanding. See you soon. [...]
[...] - Thank you for your help. Good bye. - Good bye. II. Make a reservation: Rooms are fully booked - Good morning Sir/Madam. I am Miss Delullier, the Personal Assistant of Direct. I'm calling to make a reservation. I would like to know if it will possible to book 30 double / single rooms from the 1st to 3rd March 2009. - One moment please, I will look the schedule of reservations. - Of course - I'm sorry but this period is fully booked. [...]
[...] - Yes, we are a restaurant which is opened all the day. We provide international food as well as local specialities. - I would like to know if there are parking facilities. - Yes, we have a great parking. - I would like also reserve a conference room? - Yes, we have a conference room which can welcome up to 100 persons - What are the conference room equipments? - There are a computer, a video projector, a micro phone and a white board. [...]
[...] - From the 1st to the 3rd March 2009. - Yes, I see. It is a reservation of 30 double / single rooms. - Yes that's right. - So you would like to cancel the reservation, isn't it? - Yes, I'm sorry but we had a problem. - Any problem but we are obliged to cash your cheque of deposit - Ok, it is normal. - We have well taken your cancellation into account. We hope to see you soon. [...]
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